Q) What is the general time of delivery for any order?
A) We try to deliver almost all goods (booked items) within 24 hours from the time of order. However, it may take another 24 hours if the particular item is not immediately available with the seller.
Q) Whether I can cancel my order?
A) Yes. But, cancellations will not be entertained after the item gets delivered. If you request for a cancellation at the time of the processing your order, it may be cancelled. The cancellation must be before the product or service gets dispatched from the vendor (seller).
Q) Can I get my money back on cancellations?
A) Yes. You will get your money back within 15 working days after deducting the applicable charges subject to certain terms and conditions.
Q) Whether I can return the product to you?
A) No. Our sellers (vendors) follow 'NO RETURNS' option. So, you cannot return a product once it is delivered to you.
Q) If I get a wrong or physically damaged product, can I get it replaced?
A) Generally we take all the necessary steps to make sure the product is in good condition. However, in very rare cases, if you found a wrong or physically damaged item, we will try to make it replaced with the original item, subject to seller acceptance.
Q) Do I need to pay shipping or delivery charges?
A) Yes. It depends on 'product to product' and 'location to location' basis.
Q) Whether you provide any guarantee or warranty on any product that is being sold on your website?
A) No. Adnigam doesn’t provide any guarantee or warranty on any product or service is being sold on our website. We are only the service provider. The vendors who sell products or services are to provide any such facility subject to their internal policy.
Q) What is this ‘Customize your order’ option, how will it help me?
A) Customize your order option provides you the interactive feature which directly connects you with the vendor. It can be used for enquiring anything relating to product/service availability. You can use this option to put any request for any product or service which is immediately not available on the website. The vendor may call you back to fulfill your requests at the earliest.
Q) How can I become a seller or vendor with you?
A) You can send us a request by filling up the details in ‘Sell with us’ option
Q) How do I get paid?
A) You will be paid within 3 working days after the successful delivery of the product ordered.
Q) What are the charges applicable to me?
A) Adnigam provides you the customized and specially designed subscription packages. You can contact us by sending a mail at firstname.lastname@example.org
Q) Whether I can cancel my subscription, and desist from your website?
A) Yes. But, the amount paid for the subscription will not be paid back. You can avail the services until the subscription period expires.